What I Learned from Four Years Working at McDonalds

#1

https://medium.com/@katenorquay/what-i- ... .h2kbaafa0

From 18–22 I spent four years working at McDonalds. I worked a mix of part and full time over these years, always failing to find a ‘better’ job. I never advanced up the rungs, never was a manager, never achieved anything of significance in my time there.

Basically I was the absolute stereotype of a deadbeat McDonald’s worker. Lazy, stupid, with no initiative.

Over the years I saw this stereotype play out in a number of ways. The faces of my parents friends falling when I told them what I did. The snide remarks, ‘Do you still work at McDonalds?’, or ‘I could never work at a place like that.’ Encouragement from my friends, ‘Just don’t show up to work today!’ (because it’s not a real job.)

And it played out in my own mind. I was a terrible worker, too slow, clumsy and resentful of my circumstances. I quietly decided that I was too good for McDonalds. I constantly justified myself, ‘It’s suuuuuch a **** job! But I need money hahaha.’ I was a bookish good student who enjoyed intellectual conversation. I wasn’t meant for this useless physical labour.

I didn’t improve. And what’s more I didn’t want to improve. Why should I try to be good at something that was beneath me?

But after a few years my attitude started to change.

I started to be proud of my job.

I asked myself, what is the difference between McDonalds and the entry level jobs other students have? Why is my job so much more pitiful than others?

Is it because I work for a big corporation? No, because otherwise jobs at the Warehouse or Hannahs would be just as embarrassing.

Or because the company is unethical? Glassons and JayJays use slave labour.

Maybe because I work in fast food? But a job at Burger Fuel isn’t quite as bad.

Because it’s not intellectual? No, jobs in retail and reception are ok.

And then I realised.

McDonalds is supposed to be a job for people who can’t do anything else. I noticed that majority of entry level jobs didn’t hire people who looked like the people I worked with.

At McDonalds there were people with disabilities, overweight people, people who weren’t conventionally attractive, people that couldn’t speak much English, young teenagers, and a lot of racial diversity. These people made up the backbone of the store. They were respected as some of our best workers.

Then I would look at a store like Glassons, or Whitcoulls or Starbucks and the majority of the time I would see people that looked like me. White, early twenties, reasonably attractive, slim, English speakers.

This was the bias that both me and the people around me were applying to my job. I meet the criteria for a ‘good’ job at a clothing store. People who come from good backgrounds aren’t supposed to end up in McDonalds alongside those who couldn’t do better if they tried.

If you’re a white girl in your early 20s you will be ridiculed for working at McDonalds. But I don’t think the same applies for disabled people, or middle-aged Pasifika women or immigrants. Their friends aren’t quietly snickering, ‘when are you going to get a real job?’ Because this is the job we expect them to have.

McDonalds is gross and greasy. But my humiliation, and that of my friends and my family wasn’t because I made burgers. It was because I was supposed to be better than that. Supposed to be more intelligent, more hard working and more talented than the people I worked with. I deserved a ‘good’ job. I had an inflated sense of self that comes with being a person of privilege.

I realised this attitude was way more gross than shoveling fries. Because I am not better than a McDonalds worker.

Sure, maybe I have different skills. I have no muscles and I fluster under that kind of pressure. I’m always going to be better at desk jobs than labour jobs. But this is not because I’m more intelligent or more skilled or worth more than a great McDonalds employee.

There are different types of labour, and just because we treat the work done by marginalized people as worthless doesn’t mean it’s true.

I am not as hard working as my co-workers, who sometimes pull twenty hour shifts to make sure no customer has to miss out on their midnight hamburger.

I am not as smart as our manager-turned-engineer. He learned how to fix all the machines so we didn’t have to call a mechanic.

I am not as organised as those who predict and order the ingredients for thousands of customers a week, knowing that if they screw up, it’s not just an angry boss to deal with. Customers always wait in the wings, ready to scream, throw drinks and use racial slurs over a lack of ketchup. I’m not patient enough to deal with that.

These things are skills.

And if you think you are better than those people, because you work in retail or organise files in a reception, you are wrong.

For me my time at McDonalds was invaluable. Yeah, I never want to scoop fries or make burgers again, but I learnt something more important. I started to chip away at my arrogance. I challenged the ways I dehumanized people for their job. I stopped equating dislike for big **** companies with dislike for their foot soldiers. I developed more empathy.

And if that is supposed to be an embarrassing blip in my resume, I really don’t get it.

I REALLY HATE POKEMON! · #2

She obviously comes from at least a middle class family and has friends with similar backgrounds if she thinks that "if you’re a white girl in your early 20s you will be ridiculed for working at McDonalds." Maybe at daddy's golf club he'll be ribbed for not having a doctor for a daughter. I've never heard anybody speak like that, they're all happy to have similar jobs, or are simply thankful their Welfare, Social Security, and/or Food Stamps came in. My sister worked at Taco Bell, nobody ever gave her any s*** except her boyfriend who, surprise, came from a middle class background.

McDonald's type jobs are not jobs people on the bottom expect only disabled, middle-aged immigrants to have because they either have them, want them, or cannot work. Obviously McDonald's is never ideal and all types of people will express the notion because it really is a s***ty job nobody should have to work, but she's a little confused and is perceiving people's disgust for that type of work in general as an attack on the employees; the only kind of people who do that are her kind of people.

YouTube · #3

Customer service jobs suck mostly because of bad customers & bad management. She has a good point about the perception of it being tied to the "type" of person who "should" work there, though.

And remember, "I'm-a Luigi, number one!"

Deepfake · #4

People love to look down on all sorts of jobs. Very rarely is it for any good reason.

#5

I always try to say something nice to the people giving me food. I appreciate that they are at work early (we usually only get BLTs bright and early in the morning) and well, they're giving me FOOD... one of life's small pleasures...

#6

I very rarely look down upon anyone involved in food but most of that is because where I live is nothing but restaurants and fast food joints. The only exceptions is bad food or service which is surprisingly rare for me all things considered.

Sim Kid · #7

The other thing you learn working a job like that?

The general public is stupid as balls.

Then again, you probably knew that looking at who gets elected.

#8

I usually find people to be uninformed, but stupid as balls isn't wrong either.

ScottyMcGee · #9

I want McDonald's now.

Softguitar · #10

[QUOTE="ScottyMcGee, post: 1576579, member: 31048"]I want McDonald's now.[/QUOTE]
When you work there, you get a free meal... hopefully.